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Versa not connecting

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‎10-15-2018 19:52

‎10-15-2018 19:52

A week ago my Versa stopped syncing. I tried turning it off and on multiple times and then tried to unpair and pair it again and now it won't even connect to my phone at all. I haven't had it very long and I have never had these problems with previous Fitbit devices. Any other thoughts? These are too expensive to quit functioning properly after just a couple of months. Oh and the pandora has NEVER worked to boot! Super frustrated and unhappy with this purchase so far.

 

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‎10-16-2018 11:08

In response to NellyG

‎10-16-2018 11:08

Tried all of that including uninstalling the app and nothing. My phone wont connect to it at all now.


Sent from my T-Mobile 4G LTE Device

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‎10-15-2018 23:49

‎10-15-2018 23:49

What phone are you using? Have a look at THIS Help Article on Syncing problems.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer

‎10-16-2018 11:08

In response to NellyG

‎10-16-2018 11:08

Tried all of that including uninstalling the app and nothing. My phone wont connect to it at all now.


Sent from my T-Mobile 4G LTE Device
Best Answer

‎10-21-2018 14:17

In response to Corissa85

‎10-21-2018 14:17

Hi. Did you find a solution? I am battling with the same problem. My iPhone can’t connect to the versa watch.

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