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Versa not connecting

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‎06-30-2020 09:53

‎06-30-2020 09:53

versa not connecting to my moto droid z play  whats going on is my phone not compatible 

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‎06-30-2020 19:06

‎06-30-2020 19:06

Hi @SunsetRunner is this phone new to you? Ate you setting up the tracker for the first time?

Have you checked https://www.fitbit.com/us/technology/compatible-devices

And https://help.fitbit.com/articles/en_US/Help_article/2315

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‎06-30-2020 19:09

In response to Rich_Laue

‎06-30-2020 19:09

No my husband has had it for about 5 years so its an older phone but we'll try what you sent thanks 

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