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Versa not getting Snapchat notifications

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‎10-22-2019 20:17 - last edited on ‎10-23-2019 06:33 by Fitbit Moderator

‎10-22-2019 20:17 - last edited on ‎10-23-2019 06:33 by Fitbit Moderator

I have an LG, and my snapchats won't show on my watch. The notification is on on the snapchat and fitbit apps. This started happening a week or so ago. I am also having to reconnect to Bluetooth alot more.

 

 

Moderator edit: updated subject for clarity

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‎10-23-2019 06:31

‎10-23-2019 06:31

@Jordendv welcome to our Fitbit Community. I'm happy to assist you with your Fitbit Versa since it stopped receiving Snapchat notifications even though you have to reconnect the Bluetooth feature often.

 

Please let me know what is the model of your LG phone.

 

In the meantime, try the troubleshooting steps that are listed in this help article. After this, monitor your watch and see if the issue gets fixed.

 

Keep me posted! 😀

JuanJo | Community Moderator

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‎10-23-2019 17:42

In response to JuanJoFitbit

‎10-23-2019 17:42

Hello! I have the LG Stylo 3!
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