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Versa not getting messages

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‎04-17-2020 04:32

‎04-17-2020 04:32

Hi, I have a vivo S1 and I cannot seem to get text messages on the watch, does any one know what it may be, everything else works.

Thanks

 

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‎04-30-2020 08:09

‎04-30-2020 08:09

Hi @Nicki86, due to the recent events, I apologize for the delayed response. Let me welcome you to our Fitbit Community.

 

I'm afraid that the Vivo S1 is not listed in the Supported devices list. This may be the reason why your Versa is not getting notifications from it.

 

However, I'd like you to submit a compatibility request in our Feature Suggestions board and people can vote for it. The more votes your request gets, the more chances it will have to be reviewed by our team. We appreciate your patience and understanding with this.

 

I'll be around if any question arises.

JuanJo | Community Moderator

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