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Versa not getting notifications

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‎11-05-2019 10:55 - last edited on ‎11-06-2019 08:48 by Fitbit Moderator

‎11-05-2019 10:55 - last edited on ‎11-06-2019 08:48 by Fitbit Moderator

Hi. I am unable to receive any call or app notifications on the device inspite of spending hours trying to troubleshoot the device. I restarted my phone, reset all the Bluetooth and notification settings as mentioned for trouble shooting. Everything! Nothing is working please help.

 

 

Moderator edit: updated subject for clarity

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‎11-05-2019 12:38

‎11-05-2019 12:38

What phone are you using?

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‎11-06-2019 08:48

In response to SunsetRunner

‎11-06-2019 08:48

@Nupursoni, welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since it won't receive notifications. By the way, thank you for troubleshooting this issue before contacting our forums.

 

In addition to the information that @SunsetRunner requested, I'd like you to try the troubleshooting steps that are listed in this help article. This article contains steps that you already tried but you can skip them and proceed with the rest. Finally, monitor the notifications feature and see if the issue gets fixed.

 

Keep @SunsetRunner and me posted! 😀

JuanJo | Community Moderator

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