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Versa not holding charge

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‎02-24-2020 05:23

‎02-24-2020 05:23

Saturday my Versa died while I was out. When I got home I put it on the charger for an hour, and then put it back on. It was dead within an hour. I charged it, restarted it, did the factory restart, and then charged it over night. By 10:00am the next day it was dead. A few days before the battery went the time started to appear incorrect. What is wrong with my Versa??? Can I send it in at all to be looked at, or is this a total loss?

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‎02-25-2020 06:53

‎02-25-2020 06:53

@JStiff14, it's great to see you in our Fitbit Community. I'm sorry to hear that your Fitbit Versa's battery is draining within hours. I appreciate the time spent trying to get this issue resolved before contacting our forums.

 

In order to resolve this issue, I'd like you to try the tips that are listed in this help article. After this, monitor your watch for the next 24 hours and see if the battery lasts longer.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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