Versa not keeping a charge long

[niksnaks]

I've only had my versa for about 3 weeks and on Sunday when I went to bed it was at 40% an when I woke up it was at 0.  This is the second time this has happened and it also is not staying charged for 5 days.

Is it possible that the face display that I downloaded is draining my battery?  The display practically stays on all the time.

Thanks

[SunsetRunner · Accepted solution]

Hi, which Clock Face did you download? And yes, if the display is on almost all the time, this drains your battery dramatically. Download on developed by Fitbit itself, restart your Versa and most likely your problem will be solved.  

[JuanJoFitbit]

@niksnaks Welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since its battery is draining fast.

The information that shared my friend @SunsetRunner is totally correct. In addition, I'd like to share this help article which provides some tips in order to improve the battery life of your Fitbit Versa.

Keep @SunsetRunner and me posted on the outcome! 

[niksnaks]

I changed the face to a fitbit face (not a 3rd party face) and turned off the quick view and this helped drastically.  I'm going to turn on quick view today to see how quickly it drains with that feature.

[JuanJoFitbit]

@niksnaks I'm glad to hear that there was a noticeable change in the battery life after changing the clock face.

Please monitor your Fitbit Versa and let me know how it goes.