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Versa not keeping time or syncing

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My Versa has started to not keep the correct time and is having difficulty syncing.  I have rebooted and disconnected and reconnected to WiFi and it still isn’t working 

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@Spartan20 welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since it won't keep the correct time and it's not syncing properly.

 

Please make sure that your phone has the most recent Fitbit app version installed. If the app is up to date, try logging out of the app, restart your phone, open the app and log in.

 

Finally, try the troubleshooting steps that are listed in this help article. This article may contain steps that you already tried but you can skip them and proceed with the rest. After this, monitor your Versa and see if it shows the correct time and syncs properly.

 

Keep me posted on the outcome! Smiley Happy

JuanJo | Community Moderator

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@Spartan20 I'm sorry for the late response. However, I'm afraid that your post is blank. Please re-send your post and more details so I can follow up and assist you accordingly.

 

Looking forward to your response! Smiley Happy

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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