Versa not receiving call notifications

[DeeIGee]

I have a Galaxy S7. Up until yesterday afternoon I have not had a single issue. Now I'm only receiving text notifications, Gmail, breaking news. No other email or phone calls aside from a notification that I've missed a call. I've reset the watch, reset my phone, made sure everything is on.Turned Bluetooth on and off. Not sure what is going on. Any help would be much appreciated.

Moderator edit: subject for clarity

[AndreaFitbit]

Thanks for getting back to us and for sharing the steps that worked for you in order to receive notifications @Zaniest.

I marked your response as the best answer and hope that this information helps other users. 

[cmeehan]

This is the only thing that worked for me:

- First make sure that your fitbit app is updated and everything

- Once that's done, go to the app, select your device and click on refresh button from the "Sync Now" option

- After that, go to the top right corner of that same page, click on the trash can, and unpair your device from the app

- After it unpairs, re pair it again where it says "Set up a Device".

- From there click on whatever device you have that your re pairing and then follow the instructions that the app tells you after that.

- Once everything is done and set up, make sure you set it to get notifications for messages and phone calls again.

- You can now send yourself a test phone call or have someone call you and you will see it pop up and vibrate on your device.

[AndreaFitbit]

Welcome to the Fitbit Community, @cmeehan. Thank you for sharing the steps that worked for you.

I´m sure they will be useful for other users.

Keep on visiting the forums.