11-19-2019
19:26
- last edited on
11-20-2019
04:31
by
JuanJoFitbit
11-19-2019
19:26
- last edited on
11-20-2019
04:31
by
JuanJoFitbit
I’ve had a my versa for a over a year and like it but after the latest iPhone update I don’t receive any notifications other than phone calls. It syncs fine updates my stats so I know it’s corrected followed multiple steps to correct the issue on other posts but can’t get it to give me Texts, Facebook, and snaps. I know I’m not the only one with the issue but idk what else to do makes me want to just get an Apple Watch this has been an issue for over a month still no fix.
Moderator edit: updated subject for clarity
11-20-2019 04:31
11-20-2019 04:31
@Tduncs321, welcome to our Fitbit Community. I'm sorry to hear that your Versa is not receiving notifications from your iPhone. I totally understand how you feel about this.
I'd like you to check out the information that shared Matthew in his post. He also shared some steps that you can try in the meantime.
We appreciate your patience and time with this.
Let me know if you have any questions.
11-20-2019 06:30
11-20-2019 06:30
I’ve tried multiple trouble shooting posts. Watched YouTube videos and nothing is working. Is this going to get fixed soon? It’s been over a month it should’ve been fixed already
11-21-2019 08:52
11-21-2019 08:52
@Tduncs321, thank you for getting back and trying the recommended troubleshooting steps.
I'd like you to check out Matthew's post, where he provides more information about this issue and some tips that you can try in the meantime.
We appreciate your patience and time with this.
I'll be around if any question arises.