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Versa not receiving notifications

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‎11-03-2019 05:00 - last edited on ‎11-04-2019 04:32 by Fitbit Moderator

‎11-03-2019 05:00 - last edited on ‎11-04-2019 04:32 by Fitbit Moderator

I have tried all the fixes still can not get my notifications. We getting a fix any time soon?

 

 

Moderator edit: updated subject for clarity

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‎11-04-2019 04:31

‎11-04-2019 04:31

@Ptrojnar it's great to see you in our Fitbit Community. Regarding the notifications issue that your Versa is experiencing, I appreciate the troubleshooting steps that you have tried before contacting our forums.

 

I'd like to know what is the brand and model of your phone. In the meantime, please try the troubleshooting steps that are listed in this help article. This article may contain steps that you already tried but you can skip them and proceed with the rest.

 

Keep me posted on the outcome! 😀

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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‎11-04-2019 06:15

In response to JuanJoFitbit

‎11-04-2019 06:15

I have iPhone 8 and I have done all the troubleshooting many times and still not working.

Sent from my iPhone
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‎11-05-2019 08:06

In response to Ptrojnar

‎11-05-2019 08:06

@Ptrojnar, thank you for getting back and trying the recommended troubleshooting steps.

 

Please check out Matthew's post. He provides extra information about this issue and shared some steps that you can try in the meantime.

 

I'll be around if you have any questions.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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