Versa not receiving notifications

[Kellylee5]

I can’t seem to get my messages to come through on my versa 2 

I have followed all the steps and I still can’t get them..

I upgraded from the versa because I was no longer getting the messages and I thought there was an issue but it seems to still be happening..

Any help would be greatly appreciated.

Moderator edit: updated subject for clarity

[JuanJoFitbit]

Hi @Kellylee5, due to the recent events, I apologize for the delayed response. However, it's great to see you in our Fitbit Community.

I'd like to follow up and help you with your Versa 2 since it doesn't receive messages from your phone. By the way, thank you for troubleshooting this issue before contacting our forums.

In order to avoid providing the same information, please let me know what troubleshooting steps you have tried. In the meantime, try the steps listed in this help article. This article may contain steps that you already tried but you can skip them and proceed with the rest.

Finally, monitor your watch for the next 24 hours and see if the issue gets fixed.

Keep me posted on the outcome.