07-28-2020
19:10
- last edited on
08-01-2020
07:23
by
JuanJoFitbit
07-28-2020
19:10
- last edited on
08-01-2020
07:23
by
JuanJoFitbit
Why are my notifications not going to my watch from my phone? I’ve tried everything! Every prompt. Every reset. Every troubleshoot and nothing works!
Moderator edit: updated subject for clarity
08-01-2020 07:20
08-01-2020 07:20
Hi @KristiLeigh, it's great to see you in our Fitbit Community! I'm sorry to hear that your Fitbit Versa is not receiving notifications from your phone. I totally understand how you feel about this and I appreciate the time spent trying to get this issue resolved before contacting our forums.
In order to avoid providing the same information, let me know what troubleshooting steps you have tried. In the meantime, try the steps listed in this help article. This article may contain steps that you already tried but you can skip them and proceed with the rest.
Finally, monitor your watch for the next 24 hours and see if the issue gets fixed.
Keep me posted on the outcome.