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Versa not showing notifications

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‎05-02-2020 14:46 - last edited on ‎05-16-2020 07:10 by Fitbit Moderator

‎05-02-2020 14:46 - last edited on ‎05-16-2020 07:10 by Fitbit Moderator

Versa is connected to phone but saying I need to reboot my phone for notifications, I do this and cannot get messages and calls through. Please help as it only works on occasion.

 

 

Moderator edit: updated subject for clarity

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‎05-16-2020 07:09

‎05-16-2020 07:09

Hi @Jodes77, due to the recent events, I apologize for the delayed response. However, it's great to see you in our Fitbit Community.

 

Regarding the notifications issue that your Fitbit Versa is experiencing, I appreciate the time spent trying to get this issue resolved.

 

I was able to get in touch with our Support team and was told that they assisted you via email. Our team is actively working on a fix to this issue and expect to have a solution released soon. We really appreciate your patience and time with this.

 

I'll be around if any question arises.

JuanJo | Community Moderator

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