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Versa not switching on

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‎08-18-2019 02:51 - last edited on ‎08-19-2019 08:25 by Fitbit Moderator

‎08-18-2019 02:51 - last edited on ‎08-19-2019 08:25 by Fitbit Moderator

My fitbit is fully charged but will not switch on unless in charger and it does so but just for a minute. What might be the problem.

 

 

Moderator edit: updated subject for clarity

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‎08-19-2019 08:24

‎08-19-2019 08:24

@asq welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since it won't stay on even after it's on the charger for a moment.

 

Please try the troubleshooting steps that are listed in this help article. After this, charge your watch for 2-3 hours and see if it comes back to life.

 

Keep me posted on the outcome! Smiley Happy

JuanJo | Community Moderator

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