Versa not synching

[scrappydiva]

My Versa has stopped synching with my Android phone. It also ran out of battery and once I had charged it the time was incorrect. I can't change the time without it synching to my phone, but I can't get it to synch at all! I have tried pairing the device with my phone, I have tried removing the versa from my account and restarting from the beginning. Nothing works! 

I thought, maybe, that it was a firmware issue, but I can't even update that without the watch synching to my phone.

How do I get these two devices to talk to each other please? It's driving me mad!

Thanks

[CoachHURST]

This same thing keeps happening to me! Did you ever find out how to stop this from happening?

[Geekswife17]

This started happening me today. My Versa Lite hasn't synched with my Galaxy s10e since last night. And now my time is off on my watch and without synching,  I cant fix it.