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Versa not synching

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‎12-18-2019 09:46

‎12-18-2019 09:46

My Versa has stopped synching with my Android phone. It also ran out of battery and once I had charged it the time was incorrect. I can't change the time without it synching to my phone, but I can't get it to synch at all! I have tried pairing the device with my phone, I have tried removing the versa from my account and restarting from the beginning. Nothing works! 

 

I thought, maybe, that it was a firmware issue, but I can't even update that without the watch synching to my phone.

 

How do I get these two devices to talk to each other please? It's driving me mad!

 

Thanks

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‎12-18-2019 10:01

‎12-18-2019 10:01

This same thing keeps happening to me! Did you ever find out how to stop this from happening?

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‎03-05-2020 19:38

In response to CoachHURST

‎03-05-2020 19:38

This started happening me today. My Versa Lite hasn't synched with my Galaxy s10e since last night. And now my time is off on my watch and without synching,  I cant fix it.

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