04-23-2019 13:50
04-23-2019 13:50
Over the course of the last week, my Versa has not synchronized with my sleep hours. I am sleeping mind you, but the watch has just acting up lately. Also there's been several days over the last two weeks where it's not synchronizing my 250 steps per hour. Not sure what I should do at this point. Also it does show on my watch my active steps today 8 of 9 hours but it has not synchronize with the Fitbit app yet
04-24-2019 05:31
04-24-2019 05:31
@Vcaz65 Welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since it's not syncing your sleep, nor syncing your steps per hour.
I'd like you to restart your Versa as described in this help article. Once you've done this, monitor your sleep and steps per hour and see if that information syncs properly.
Keep me posted on the outcome! 😀