11-06-2019 02:45
11-06-2019 02:45
Versa now only intermittently sync lately since last app update. Tried to unpair and pair. Now won t pair to Android phone. Every morning get 'cant find device' and now not tracking sleep...stops working if wake up at night. Any Android fixes
11-06-2019 05:58
11-06-2019 05:58
I am having the same issue. It seems I have to spend an hour every day trying to get my Versa to sync with my Android phone. I just did restore to Factory Settings yesterday, finally got it to pair but not until I realized I had to turn Bluetooth off on my tablet that was sitting next to me while i was trying to pair the Versa to my phone. We all have multiple Bluetooth devices around so this is getting to not be worth the effort.
11-06-2019 06:13
11-06-2019 06:13
I am having the same issue as well. Getting tired of messing with it! Tempted to throw this junk in the trash!! I've had fitbit for many years and never had problems until recently.
11-08-2019 22:31
11-08-2019 22:31
I am having a similar problem, while my Versa will connect briefly and update itself, it will not stay connected to my Android phone on Bluetooth so I can't control my music. This used to work perfectly well before the most recent update, staying connected to my phone for days at a time. Now it pairs for a few seconds and then disconnects. Please help/fix. Thank you.
11-10-2019 14:32
11-10-2019 14:32
My Versa worked fine today until I ran and played music fr the versa through my Bluetooth headphones. After, it stopped all day sync up. Turned Bluetooth off and on. No luck. Only after restarting my phone was it able to sync.
11-11-2019 15:17
11-11-2019 15:17
My versa didn't sink during sleep, now it hasn't sinkedn all day. Not sinking my hourly steps but is my regular steps, no sleep record for last night and no daily steps sinking to my smart phone!
11-11-2019 15:41
11-11-2019 15:41
I’m having the same problems. My watch is not usable at all now. Most of the time it cannot connect to my iPhone at all. If I’m lucky enough to get it to connect (very rare) it drops the connection within minutes. Even just using it as a watch is useless at it just can’t keep time, slowing down. I’ve not been able to update the firmware or sync for at least a week.
can someone tell me how I can return it and get it replaced as it is still under warranty but I’ve not kept the papers that came with it.
Thanks.
01-03-2020 14:03
01-03-2020 14:03
01-03-2020 14:21
01-03-2020 14:21
01-03-2020 14:27
01-03-2020 14:27
Me pide empareja tu movil en la app en configuracion bajo bluetooth. Lo hice y sigue igual. Tiene el 100% de la carga pero sin el cargador no se queda encendido.
05-17-2022 14:48
05-17-2022 14:48
Omg same. It's sooooo frustrating. It's synced once now it doesn't even find versa on Bluetooth since the stupid update. Did all the usual things, nada.
Please fix Fitbit.
05-17-2022 16:35
05-17-2022 16:35
Mine is a Versa 2. I have had it almost a year and around the begining of May it stopped sending me my messages from my android trackfone.
05-22-2022 21:33
05-22-2022 21:33
Probably your Bluetooth chip is damaged in your Fitbit get a professional to take an expection at your fitbit or replace the chip