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Versa not syncing with iPhone

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‎08-21-2019 18:05 - last edited on ‎08-22-2019 12:10 by Fitbit Moderator

‎08-21-2019 18:05 - last edited on ‎08-22-2019 12:10 by Fitbit Moderator

I am still having problems with syncing my activity to my fitbit app. I have done all resets and also updated the app to the latest version. Has anyone else been able to resolve this issue?

 

 

Moderator edit: format

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‎08-21-2019 23:45

‎08-21-2019 23:45

Hi @dvcjulie  Which iPhone are you using? 

Try all the suggestions in THIS Help Article on syncing problems

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎08-22-2019 12:08

In response to NellyG

‎08-22-2019 12:08

@dvcjulie welcome to our Fitbit Community! Regarding the syncing issues that your Versa is experiencing, I would like to follow up and would like to know if the issue persists or if it got resolved after following the great troubleshooting steps that shared my friend @NellyG.

 

If you found her post helpful, please accept it as a solution so other users that experience the same issue can find it easier.

 

Looking forward to your response! Smiley Happy

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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