help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa not syncing yesterday

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-03-2021 07:05

‎03-03-2021 07:05

Last night when I looked at my Fitbit before bed I had over 14000 steps.  I had issues this morning syncing but it finally finished. My step count for today is correct but it only logged 7900 yesterday. My sleep log is also missing.  I have restarted my phone and my versa.  The new app update was done this morning. 

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎03-03-2021 11:15

‎03-03-2021 11:15

Fitbit had a server issue today.
Lots of things were going wrong. Seems to be back up. Try again.

Best Answer
0 Votes

‎03-03-2021 12:10

In response to TheCyberKnight

‎03-03-2021 12:10

Yep everything is working now. Thanks. 

Best Answer
0 Votes