help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa not syncing

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-04-2018 12:00 - last edited on ‎05-06-2021 14:34 by Fitbit Moderator

‎06-04-2018 12:00 - last edited on ‎05-06-2021 14:34 by Fitbit Moderator

When I first got my versa it worked great then the next day it stop syncing to my phone I have restarted my phone & removed the app & re downloaded again

 

 

Moderator edit: updated subject for clarity. 

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎06-04-2018 12:53

‎06-04-2018 12:53

Try a restart. Do it at least 3 times.

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1



Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer
0 Votes

‎06-13-2018 03:39

In response to WendyB

‎06-13-2018 03:39

Thank you, I did the reset & it worked.

Best Answer
0 Votes