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Versa not syncing

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‎10-09-2018 18:16 - last edited on ‎10-10-2018 06:30 by Moderator Alum

‎10-09-2018 18:16 - last edited on ‎10-10-2018 06:30 by Moderator Alum

I have an LG G6 phone and it seems it's not one of the phones supported.  Is there away around this problem or should I return the phone?

 

 

Moderator edit: subject for clarity

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2 REPLIES 2

‎10-09-2018 18:17

‎10-09-2018 18:17

Forgot to mention...it's not syncing to the app.

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‎10-10-2018 06:32

In response to Joanne1967

‎10-10-2018 06:32

A warm welcome to the Community @Joanne1967.

 

When a phone isn't a compatible mobile device, it doesn't mean that it won't work with your watch but you might experience some connectivity issues. You can always try the instructions provide in the help article Why won't my Fitbit device sync? but I don't guarantee it will work 100%.

 

Catch you later. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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