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Versa not syncing

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‎12-31-2018 03:27 - last edited on ‎12-21-2021 17:45 by Fitbit Moderator

‎12-31-2018 03:27 - last edited on ‎12-21-2021 17:45 by Fitbit Moderator

My Versa is no longer connecting through bluetooth via my android phone or tablet.  Bluetooth is working for other devices. Does anyone know how to reset the versa?  The app is up to date. The latest firmware has not been installed due to bluetooth issues. 

 

Moderator edit: added label

Moderator edit: updated subject for clarity

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‎12-31-2018 03:49

‎12-31-2018 03:49

The usual things to try when you get connection issues are:

 

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