help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa not syncing

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-10-2019 22:18 - last edited on ‎07-12-2019 17:31 by Fitbit Moderator

‎07-10-2019 22:18 - last edited on ‎07-12-2019 17:31 by Fitbit Moderator

Smiley Mad literally just purchased a new Fitbit today. It will not sync!! It goes in and out just like the reviews have said. I will be returning this device ASAP it's so very frustrating

 

Moderator edit: Updated subject for clarity 

Best Answer
Labels:
0 Votes
1 REPLY 1

‎07-12-2019 17:38 - edited ‎07-12-2019 17:56

‎07-12-2019 17:38 - edited ‎07-12-2019 17:56

A warm welcome to the Community @MeMyselfAndEye. Sorry for the delayed reply. 

 

Sorry to hear that you're experiencing this, let me help you with your Versa not syncing. Before you consider returning it, I would like you to try this syncing troubleshooting and see if you get it working. 

 

I'll be around if you need further assistance. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer
0 Votes