I'm on my second Versa after first one failed to hold a charge. It was under year since I owned it and was replaced, My second one now fails to sync and I get a message to update my app which I tried on two different phones which are up to date according to the techs at Fitbit but they fail to update. They will not replace my Versa even though I had this one under a year and the say it falls under the first ones warranty which is past expired. I think the replacement Versa is out of date and cannot receive anymore updates. Fitbit has a lousy product and they do not stand behind their product.
Moderator edit: subject updated for clarity
