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Versa not tracking data

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‎02-09-2019 01:52 - last edited on ‎01-06-2022 13:19 by Moderator Alum

‎02-09-2019 01:52 - last edited on ‎01-06-2022 13:19 by Moderator Alum

my fitbit isnt tracking 😞 

 

Not even on the computer 

 

really frustrating.. my phone ( a new nova 3 ) isnt compatible. 

 

seems such a waste of money 

 

 


Moderator edit: subject updated for clarity

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‎02-10-2019 08:06

‎02-10-2019 08:06

@Ams75 Welcome to the Fitbit Community! It's great to have you here! Sorry to hear that your Versa isn't tracking your data. When you say not tracking do you mean that you don't see the data on your Versa or on your account or both? Could you share a screenshot of your Dashboard? Also take a picture of your Versa if it isn't tracking your data?

 

I look forward to your reply!

Alvaro | Community Moderator

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