Versa not tracking steps accurately

[Karthika]

I have got my versa last November and now i see that my versa is counting more steps than I do 

I wear it in my dominant hand and I see this only since a couple of weeks 

anyone have any suggestions on this please. 

Thank you

Moderator edit: updated subject for clarity

[JuanJoFitbit]

@Karthika welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since it's not tracking your steps accurately.

Please restart your Versa as described in this help article. This will refresh your watch internally. After this, make sure that your watch is not being worn too tight and monitor it for the next 24 hours in order to see if the issue gets fixed.

Keep me posted on the outcome! 😀

[Karthika]

Sure I will do it and keep posted 

thank you 

[JuanJoFitbit]

@Karthika I appreciate your time with this.

As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

Hope to see you in our Fitbit Community more often! 😀