Versa not vibrating anymore

[ervkano]

My Versa does not vibrate anylonger. Not for the normal reminders, not when reaching my step goal, not when setting timer, not when touching an app. Never. I've tried restarting the watch too. Is the vibration engine broken?

Moderator Edit: Clarified subject

[Rich_Laue]

Does the tracker have its DND or Sleep mode enabled? 

[RicardoFitbit]

Hi @ervkano, welcome to the Community Forums.

Thanks for bringing this to our attention and for trying some troubleshooting steps before posting over here. To better assist you with this, can you please let me know if your Versa does vibrate when you start charging it? Just as @Rich_Laue said in his post, let's make sure that Do Not Disturb is not enabled and the same for the sleep mode. 

Looking forward to your reply. 

[ervkano]

It doesn't. 

[ervkano]

It doesn't vibrate when charging either any longer.