Versa not vibrating when receiving texts, etc.

[Afharkins]

I have been having an issue with this for the past month or so. Whenever I receive a notification (Facebook messenger, Message+, etc.) I see the notification on my Versa, but there is no vibration ... I  think I've already done everything: reset my phone, reset Versa, unpaired, repaired, turned notifications off and on, etc.

The vibration on Versa is working, I have alarms set and they vibrate. My calls also vibrate. It's just message notifications that aren't vibrating. My phone is not in Do Not Disturb mode. What else can I do?

Please help. I'm missing several texts and emails throughout the day due to it not vibrating. 

Thank you for your help!

[JuanJoFitbit]

@Afharkins, welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since it's not vibrating when receiving text notifications. By the way, thank you for troubleshooting steps.

I'd like you to try a factory reset. To do so, open the Settings app > About > Factory Reset or Clear User Data. Please sync your watch before this in order to avoid losing current data.

Finally, monitor your Versa and see if it vibrates when getting text notifications.

Keep me posted on the outcome! 😀