The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.
Bit surprised, after 15 months suddenly my Versa stopped working yesterday. There is no display, not even charging. In fact there was enough battery left. I was trying to change clock face and it stopped. Tried to charge it overnight but no luck. When i switch on the charging the device vibrate for a second and that's it.. seems its dead.
Has anyone face issue like this before .. is there any first aid which i can apply before reaching Fitbit customer care?
I've had this problem as well. It started after I updated the software. Restart your fitbit and then put it on the cradle to charge. That seems to work for me. I have had my Fitibit for about a year. I hope this isn't a ploy to get users to go out and buy the Versa2.
I did get it charging eventually. It's been on the same charger since I got it but it wasn't working. I connected it to an adapter usb plug that powers and internal CCTV camera and it started charging. Must have needed some extra power to get it going 👍
