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Versa not working

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‎10-09-2020 22:22 - last edited on ‎10-12-2020 15:58 by Fitbit Moderator

‎10-09-2020 22:22 - last edited on ‎10-12-2020 15:58 by Fitbit Moderator

My versa does not work 

 

Moderator Edit: Clarified subject

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‎10-12-2020 15:58

‎10-12-2020 15:58

Hi @KennetB, welcome to the Community Forums!

 

Thanks for bringing this to our attention. To better and further assist you with your device, can you please elaborate? In which way is your Versa not working? Is it not turning on? Not tracking stats? Or is it not connecting with your phone to sync the information that was tracked? More details will be appreciated so we can move on.

 

I'll be waiting for your reply. 

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