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Versa notifications not working

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‎01-15-2019 13:33 - last edited on ‎02-25-2022 11:50 by Moderator Alum

‎01-15-2019 13:33 - last edited on ‎02-25-2022 11:50 by Moderator Alum

Is anyone else having trouble with their versa notifications? Mines are not deleting them. 

 

 


Moderator edit: subject updated for clarity

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‎01-15-2019 20:29

‎01-15-2019 20:29

@EliG Known issue. Sometimes some expired notifications get stuck in the fitbit mobile app notification channel. Try rebooting your phone and your tracker by pressing and holding the left and bottom right buttons until fitbit logo flashes. if this does not resolve issue (temporarily), reinstall fitbit app.

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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3 REPLIES 3

‎01-15-2019 20:29

‎01-15-2019 20:29

@EliG Known issue. Sometimes some expired notifications get stuck in the fitbit mobile app notification channel. Try rebooting your phone and your tracker by pressing and holding the left and bottom right buttons until fitbit logo flashes. if this does not resolve issue (temporarily), reinstall fitbit app.

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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‎01-15-2019 21:42

In response to Marrrmaduke

‎01-15-2019 21:42

Thank you so much! This actually worked !

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‎01-17-2019 12:37

In response to EliG

‎01-17-2019 12:37

@EliG I'm glad. Let's hope that the issue will get permanently addressed with future fitbit mobile app update.

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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