Versa rapid battery drain

[Martiki]

This is a widespread issue. There was an app and firmware update that is causing the problem however Fitbit Support forces you through all the steps of troubleshooting even though you have, and it still doesn't resolve. Their developers broke it and no one will admit it. If anyone finds a way to get them to help I am anxious to see what they do. You can't roll back the firmware update or Fitbit app version, they won't provide it. Yet they will not provide a bug fix either. It's comical how they have you disable a bunch of features that they tout as benefits of having a Fitbit yet that doesn't even work. I haven't touched any of my settings for months, until now while I'm trying to fix this so them telling me to check my settings is ridiculous when it directly correlates to the firmware and app update. Then they want to take you offline to "help you" so that the rest of the community can't see that they didn't do a darn thing to help. Obviously I'm more than frustrated.   I've stuck with Fitbit and had many of their devices and this has done it for me, I'm done with them.

[JuanJoFitbit]

@Martiki welcome to our Fitbit Community! I'm sorry about the battery draining issues that your Versa is experiencing, even though you have tried the troubleshooting steps that our Support team provided.

I really understand how frustrating this is for you and I appreciate your feedback and comments since this helps us to keep improving.

Since our Support team assist you and troubleshooting steps that they provided didn't fix the issue, please let them know and they'll be happy to follow up and provide a solution.

I'll be around if any question arises.