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Versa receiving notifications but Not syncing with app

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‎10-01-2018 03:21

‎10-01-2018 03:21

Hi, For the past few days, my versa is behaving weird at times. Even though it is receiving notifications from my phone ( Iphone 7), when tried to sync with the fitbit app, it says Versa is not connected with my bluetooth. In the Iphone 7 Bluetooth settings, it is still connected, also it is receiving notifications. If I turn off bluetooth, wait for 30 sec and turn it back on it starts syncing with the app. I tried forgetting the device from the phone bluetooth setting and adding it back. Worked for a couple of days and then started this behaviour again. Note: This is an intermittent behaviour, no definite pattern for it.
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2 REPLIES 2

‎10-01-2018 03:24

‎10-01-2018 03:24

Have you tried restarting your Versa several times? Give that a try.

Restart your tracker

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer

‎10-03-2018 05:38

In response to NellyG

‎10-03-2018 05:38

Hi NellyG, 

    Thanks for the suggestion. I did give it a try, but no luck. Still facing the same problem after restart.

 

 

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