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Versa replacement not keeping charge

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‎05-15-2019 22:05

‎05-15-2019 22:05

I received a Fitbit versa replacement as the sensitivity completely stopped working last week.

I fully charged the pebble yesterday after setting it up and I went for a walk. When I got home the battery had completely died. So I recharged to 80% before bed and woke up to zero battery and a blank screen as it fully completely out of battery again.

To say I am annoyed would be an understatement as I have spend years buying new Fitbit with no issue and this one is crap! 

Is there anything I can do to get this working or arr the verses just a right off? 

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‎05-16-2019 05:38

‎05-16-2019 05:38

@SunsetRunner It's great to see you in our Fitbit Community! I'm sorry to hear that your Versa's battery is not lasting as long as it should.

 

I'd like you to try the troubleshooting steps that are listed din this help article,. This article contains a list of tips that will help you to improve the battery life. After this, monitor your watch's behavior and see if the issue gets fixed.

 

Keep me posted on the outcome! Smiley Happy

JuanJo | Community Moderator

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