help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa replacement status inquiry

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-24-2019 04:07 - last edited on ‎06-25-2019 08:04 by Fitbit Moderator

‎06-24-2019 04:07 - last edited on ‎06-25-2019 08:04 by Fitbit Moderator

Fitbit agreed to send replacement for my versa due to battery issues. It was dispatched a month back thru FedEx. Yet to receive it FedEx team wants value proof.. does anyone have similar issue? How long does this take?

 

 

Moderator edit: updated subject for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎06-25-2019 08:03

‎06-25-2019 08:03

@Anilke it's great to see you in our Fitbit Community! Regarding your inquiry about your Versa replacement, I was able to get in touch with our Support team and was told that they contacted via email recently. Please check out your email account for more information about their email.

 

Let me know if you have any questions!

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer
0 Votes