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Versa right side buttons not working

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‎05-29-2020 21:35 - last edited on ‎06-22-2020 18:28 by

‎05-29-2020 21:35 - last edited on ‎06-22-2020 18:28 by

The top and bottom buttons on the right side of my Versa do not work. I push them and nothing happens. I did clean the Fitbit and I did reset it as well.

 

 

Moderator edit: subject for clarity

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‎06-22-2020 18:28

‎06-22-2020 18:28

Welcome to the Fitbit Community, @Lawaiasgirl.

 

I am sorry to hear the top and bottom buttons on the right side of your Versa do not work. Thanks for trying to resolve this, I appreciate the additional details and I am here to help. I've sent your information to the Customer Support team so they can get in touch with you and provide further assistance. Please keep an eye on your inbox. 

 

Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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