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Versa's band got broken

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‎06-03-2020 13:17 - last edited on ‎06-23-2020 04:10 by Fitbit Moderator

‎06-03-2020 13:17 - last edited on ‎06-23-2020 04:10 by Fitbit Moderator

Unable to remove the broken band. Broke off the little pin and I cannot change the band.

 

 

Moderator edit: updated subject for clarity

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‎06-23-2020 04:07

‎06-23-2020 04:07

Hi @Villager358, welcome to our Fitbit Community! Since you mentioned that the pin of your Versa's band got broken, let me go ahead and forward your case to our Support team so they can review it and provide a solution. You will receive an email from them soon.

 

I'll be around if any question arises.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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