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Versa's battery draining faster than usual.

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‎05-29-2019 18:16 - last edited on ‎05-30-2019 09:46 by Moderator Alum

‎05-29-2019 18:16 - last edited on ‎05-30-2019 09:46 by Moderator Alum

I have had my versa for almost 2 years...never a problem. All of a sudden the battery is not holding a charge longer than 2 hours. Any ideas?

 

Moderator Edit: Clarified Subject.

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‎05-30-2019 01:49

‎05-30-2019 01:49

Hi @4steps822   Try restarting it several times. If that doesnt help try a Factory Reset (settings app on the Versa and scroll down to About) if that doesnt help it may be dying. If it is still covered by warranty the contact Support (link in my signature

Restart your tracker

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎05-30-2019 09:49

In response to NellyG

‎05-30-2019 09:49

Hello @4steps822 thanks for joining the Fitbit Community, it's great to have you on board. It's nice to see you too @NellyG, thanks for all your help. 

 

@4steps822 I appreciate your participation in the Forums and for sharing your experience with us. At this moment, I would like to suggest you to follow @NellyG's recommendations and if you find her post useful, please mark it as a solution. This will be very helpful to other members of the Community facing the same situation. 

 

If there's anything else we can do for you or if you need further assistance, please let us know. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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