Versa's display not working

[Nomson]

My Versa's screen stopped working just out of the blue. It only lits up a bit sometimes but doesn't display anything. I tried factory resetting, I tried leaving it alone so the battery would empty and then charge it again, no solution found on this forum works for me. Can somebody from Fitbit Support help me?

Moderator Edit: Clarified subject

[RicardoFitbit]

Hi @Nomson, welcome to the Community Forums!

Thanks for bringing this to our attention and for the details that were shared in your post. Because you're still experiencing difficulties with the display of your Versa even after trying some troubleshooting steps, let me share with you that our Customer Support team was contacted on your behalf to provide you further assistance with the difficulties you're currently experiencing. Please keep an eye on your email inbox because they'll be in touch with you pretty soon.

In the meantime they contact you, let me know if you have any additional questions.

[gdean08]

I'm having the same issue... ran on Sundat morning and noticed my wrist was getting hot. took off my watch and it was really hot. screen was black and I haven't been able to get ut to turn back in. tried pushing all the buttons.  tried to charge for a night. still nothing.