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Versa's left button doesn't work

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‎09-03-2020 09:27 - last edited on ‎09-04-2020 06:58 by Fitbit Moderator

‎09-03-2020 09:27 - last edited on ‎09-04-2020 06:58 by Fitbit Moderator

my left button suddenly doesn't work. I have restarted and the reset still can't. how to restore its function. thank you

 

 

Moderator Edit: Clarified subject

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‎09-04-2020 07:02 - edited ‎10-10-2023 13:19

‎09-04-2020 07:02 - edited ‎10-10-2023 13:19

Hi there @Boyke, welcome to the Community Forums. I'm sorry to hear that your Versa's left button has stopped responding. I appreciate you've already taken the time to try fixing it. 

I've seen you contacted our Support Team after posting here and they tried helping regarding this issue. If you have any questions about the resolution of your case, feel free to contact them back for further explanation or you can check our warranty policies here for a better understanding of the information you were provided.

Maria | Community Moderator, Fitbit


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