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Versa's left button not working - possible solution

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‎07-31-2019 04:50 - last edited on ‎08-01-2019 08:41 by Fitbit Moderator

‎07-31-2019 04:50 - last edited on ‎08-01-2019 08:41 by Fitbit Moderator

My left button was not working and support was no help. So, I tried using forced air and a pin to get out any dirt that might have been in there to no avail. Then I tried something drastic. I went swimming with it and while I was in the pool, I pressed the left button several times underwater. It worked! I am not officially recommending this I am just reporting my success.

 

 

Moderator edit: updated subject for clarity

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‎08-01-2019 08:41

‎08-01-2019 08:41

@Jm4357 it's great to see you in our Fitbit Community! I'm sorry to hear about the issue you experienced with the left button of your Versa. However, I'm so glad to hear that it got fixed. Thank you for sharing this information and feedback.

 

I'd like to invite you to visit our Discussions board where you can meet people, share your experiences and start your own topics.

 

Don't hesitate to get back if more assistance is needed.

JuanJo | Community Moderator

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