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Versa's left button not working

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‎06-12-2020 14:16 - last edited on ‎08-15-2020 04:21 by Fitbit Moderator

‎06-12-2020 14:16 - last edited on ‎08-15-2020 04:21 by Fitbit Moderator

Left button not working after the last update (June 2020).  How do I roll back to the previous firmware version?  Additionally, the quick settings screen randomly comes on with a buzz and I can't get out of it because the left (back) button isn't working.

 

 

Moderator edit: updated subject for clarity

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‎08-15-2020 04:20

‎08-15-2020 04:20

Hi @mjcaway, welcome to our Fitbit Community! Regarding the left button issue that your Fitbit Versa is experiencing, I was able to get in touch with our Support team and was told that they assisted you via chat. Please don't hesitate to get back if more assistance is needed.

 

I'll also be around if any question arises.

JuanJo | Community Moderator

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