Versa's screen became black

[SunsetRunner]

Hi I hope someone can help

My versa decided to stop working randomly yesterday afternoon. There was no damage to the screen to cause it to be blank/not responding. 
It still works As it county’s my steps, alerts me my goals are reached etc. However the screen won’t return. 
I have tried to charge, the logo doesn’t pop up but it charges. I have tried to reboot, restart, Change clock, all solutions given on the forum but the screen doesn’t light up or change. It’s only over a year old and has been well looked after. I’m really disappointed as I rely on it for daily workouts and as a watch too. 
I have reached out to customer support but wondering if anything else has worked 
Can anyone relate?

Moderator edit: updated subject for clarity

[JuanJoFitbit]

Hi @SunsetRunner, welcome to our Fitbit Community! Regarding the screen issues that your Fitbit Versa experienced, I appreciate the time spent trying to get this issue resolved before contacting our forums.

I was able to get in touch with our Support team and was told that they assisted you via chat. I'm glad to hear that a solution was provided.

As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

Hope to see you in our Fitbit Community more often.