Versa's screen won't swipe

[SunsetRunner]

Recently my watch has started acted very wonky. It won’t swipe like it’s supposed to. Most times the screen on my watch will not let me scroll through at all, if let’s me it usually doesn’t do what I want it to it just does random stuff mostly. The screen always lights up but doesn’t always take to what I tell it to do. Also, when i try to get in my app and sync there’s been a couple times it has told me that it can’t find my watch or sync even though my watch is on, working, and is connected. I tried resetting and it did nothing.

Moderator edit: updated subject for clarity

[SunsetRunner]

Try a Factory Reset by swiping left to Settings and then About, Factory Reset.

[JuanJoFitbit]

@SunsetRunner, welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since the screen won't swipe. I appreciate the time spent trying to get this issue resolved before contacting our forums.

In addition to the information that @SunsetRunner shared, try changing the clock face to one developed by Fitbit, not a third party clock face and see if the issue gets fixed.

Keep @SunsetRunner and me posted on the outcome.