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Versa's screen won't turn on

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‎07-16-2021 21:11 - last edited on ‎07-17-2021 05:25 by Fitbit Moderator

‎07-16-2021 21:11 - last edited on ‎07-17-2021 05:25 by Fitbit Moderator

The screen on my versa won't turn on, the watch is turned on as the light on the back is on. I've tried to reset it but its not working. Please help

 

 

Moderator edit: updated subject for clarity

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‎07-17-2021 05:24

‎07-17-2021 05:24

@kakka Welcome to our Fitbit Community. Regarding the black screen issue that your Fitbit Versa has experienced, I appreciate the time spent trying to get it resolved before contacting our forums.

 

Since the issue persists, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected and our Support team will be happy to follow up and assist you accordingly.

 

See you around.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

View best answer in original post

Best Answer
1 REPLY 1

‎07-17-2021 05:24

‎07-17-2021 05:24

@kakka Welcome to our Fitbit Community. Regarding the black screen issue that your Fitbit Versa has experienced, I appreciate the time spent trying to get it resolved before contacting our forums.

 

Since the issue persists, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected and our Support team will be happy to follow up and assist you accordingly.

 

See you around.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer