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Versa's sleep recording is incorrect

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I'm having an issue with my sleep tracking, just startid recently. When I check my sleep first thing in the morning, it's accurate. However, when I remove the watch to shower and later put it back on, it shows the sleep record as continuous from the night before until the time I put it back on. So, instead fo being 7 hrs 28 min, with all the sleep levels accurate, I get 14 hrs 12 min with the non-regular indications. Any suggestions?

 

 

Moderator edit: updated subject for clarity

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@BamaGrama welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since it tracks sleep while you take a shower.

 

I'd like you to restart your Versa as described in this help article. This will refresh your watch internally. After restarting your Versa, monitor it during the next 2 nights and see if the issue gets fixed.

 

In the meantime, I would like to know if this has happened several times or just the previous night before you contacted our forums.

 

Keep me posted! Smiley Happy

JuanJo | Community Moderator

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Thank you for your response.  I have had this watch almost a year, and only in the past few weeks have I encountered this problem.  It has happened probably a half-dozen times in the past month.  I did execute the restart, and will let you know if I have any more problems.

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Okay, I was asked to notify if this repeated.  As of this morning, my fitbit registered correctly for the night.  After removing the watch for a timer, it registered that 2h 6min as sleep (the amount of time it was off my wrist).

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