help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa scratched screen

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-23-2020 07:33 - last edited on ‎11-23-2020 18:11 by Fitbit Moderator

‎11-23-2020 07:33 - last edited on ‎11-23-2020 18:11 by Fitbit Moderator

I wondering if there is a way to get this fixed as it is getting hard to read anything on the screen. Yes I know screen is crack but it’s been that way for a year with no problem just recent screen has blotches on it and I can’t read stuff behind it

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
3 REPLIES 3

‎11-23-2020 18:10

‎11-23-2020 18:10

Hi @Shawn13, welcome to the Community Forums.

 

I appreciate all the details that were shared in your post. Let me share with you that our Customer Support team was contacted on your behalf to provide you further assistance with the difficulties you're currently experiencing. Please keep an eye on your email inbox because they'll be in touch with you pretty soon. 

 

In the meantime they contact you, let me know if you have any additional questions.

Best Answer
0 Votes

‎11-24-2020 05:10

In response to RicardoFitbit

‎11-24-2020 05:10

I’m still waiting for them to contact me I just trying to find a way to fixed or replace it

Best Answer
0 Votes

‎11-24-2020 12:48

In response to Shawn13

‎11-24-2020 12:48

Your update is appreciated @Shawn13.

 

Please keep an eye on your email inbox because they'll be in touch with you as soon as they can, your patience is appreciated. Don't hesitate to contact me back if you need anything else in the meantime they send information to your email address.

 

I'll be around.

Best Answer
0 Votes