Versa screen all black

[Benjamokey]

My Versa screen went dark today. I accidentally drained the battery completely yesterday but I charged it all night, it had power this morning and half of the day. I noticed after lunch that the screen was dark so I tried all the reset tips to no avail. When I synced it to my phone it showed it was still connected to the app, just nothing on the screen. I read posts from others that it might have something to do with the most recent update?

[Guy_]

Quite possibly a consequence of the Fitbit App update.

However it could also be a clock face issue.

As it's syncing try changing to a Fitbit clock face.

If you get a display, try turning off the Bluetooth on your phone and see if the battery lasts.

If it does then it's the bug with the Fitbit App.

You can also then try a restart using the button.

Only do a factory reset if your watch is under warranty, or as a very last resort in case it kills the watch.

[Benjamokey]

Thanks for the assist, now it won’t do anything. I tried syncing but it doesn’t sync either. I don’t know. I switched over to my old Apple Watch for now. Everything did seem to coincide with the most recent update…

B Mulkey

[Guy_]

By now the watch is probably flat and off.

Turn off Bluetooth on the phone, charge the watch [Have a look at the suggestion posted here to make sure its charging or locate fault]

When charged turn on Bluetooth on the phone and restart the watch [push button briefly until a vibrate or logo appears] and try sync.

If that fails try Fitbit Support. They may be able to help you.